Chronic
and Complex
Care Support

Members identified with chronic conditions advance to Careways care managers. Care Managers are licensed Registered Nurses who assist members and their PCPs with wellness and sick visits in addition to coordinated disease-specific visits. For these members, the care managers aim to maintain chronic conditions and stabilize health to reduce major health care costs.

At the greatest risk are members with unstable chronic conditions who endure major health episodes. Careways care managers assist these members and their PCPs through the multiple sick visits and pharmacist visits to stabilize their condition or health episode, keep members educated on their condition, and manage related major health costs.